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Glow Health Care Australia Glow Health Care Australia

Support Coordination Level 1, 2 and 3

NDIS & Disability Services
Support Coordination services at GHCA help NDIS participants manage their plans effectively. Through a personalised approach and capacity building, we ensure individuals receive the support needed for long-term success, promoting independence with regular check-ins and reassessment preparation.
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GHCA Support Coordination Services

Coordination of Supports (L1)

This level involves basic coordination to help participants understand and use their NDIS plan effectively. It includes connecting with service providers, arranging supports, and ensuring services are delivered as planned. Additionally, it focuses on providing guidance to ensure participants access and manage their supports efficiently while addressing any immediate needs or challenges.

Coordination of Supports (L2)

At this level, support coordination includes everything in Level 1, plus additional capacity-building activities. This means helping participants develop the skills to manage their own supports more independently in the future. It involves more complex support planning, including connecting participants to community and mainstream services and resolving more intricate issues.

Specialist Support Coordination (L3)

This level offers intensive support for participants with complex needs. It includes all aspects of Level 2 support coordination, with an added focus on managing high-level risks and navigating complex situations. Specialist Support Coordinators work with participants to address significant barriers, ensure safety, and resolve critical issues impacting their support and well-being.

What Support Coordination Entails

Support coordination is a service provided under the National Disability Insurance Scheme (NDIS) to help participants manage and make the most of their NDIS plans. It involves.
/1
Connecting with Providers
Helping participants find and connect with appropriate service providers and support services.
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Navigating the NDIS
Assisting participants in understanding their NDIS plan, including how to use their funding and access various supports.
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Service Planning
Coordinating and planning how services and supports will be delivered, ensuring they align with the participant’s goals and needs.
/4
Problem Solving
Addressing and resolving any issues or barriers that arise in accessing or using supports.
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Building Capacity
Supporting participants to develop skills and knowledge to manage their own supports independently in the future.
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Monitoring and Reviewing
Tracking the effectiveness of supports and making adjustments as needed to ensure that the participant's needs are being met.

GHCA Approach to Support Coordination

Reassessment Preparation

We thoroughly prepare you for plan reassessments, making sure you're ready for the next steps.

Regular Check-ins

We regularly communicate with you, your team, and your providers to ensure everything remains on course.

Capacity Building

We emphasize enhancing your ability to manage your supports independently, promoting long-term success.

Personalised Approach

We invest time in understanding you, your individual goals, challenges, and any obstacles to your support.

Crisis Management

We are prepared to manage crises efficiently, offering immediate assistance and creating strategies to reduce risks.

Specialist Network

Our broad network of specialists enables us to connect you with the most effective supports and resources available.